The Contractor role within kinops is rather limited by definition. Contractors will see their discussions and the Services, Queue, and Teams kapps when they login.
When they access the Services kapp, they will see only Services that are accessible by “Everyone”. By default, this is only the Feedback item.
When they access the Queue kapp, they will only see items assigned to them personally unless they are in a group, and then they will also see the tasks assigned to that group.
Contractors can see the Teams kapp and can request to join any group. This is the same access to the Teams kapp that an Employee would have.