How to Send a Message to the Fulfiller of your Request

You might have an update on the status of your request or some other need to reach out to the approver/fulfiller of your active request. These are the steps for doing so.

Steps

  1. Click on View All next to My Requests in Services to find the request in My Requests.
    Servicebottom1
  2. You can either click Add Comment directly from here
    MyRequestAddCommentArrow
    or click Activity Details here and click Add comment from inside the Activity Details.
    ActivityDetailsComment
  3. Enter your comment and click Submit.
    AddCommentScreen
  4. The approver/fulfiller then receives your comment, and you will be able to see your comment in the Activity Details of your request.
    ActivityListingComment