How to Update where a Service is Assigned

Prerequisites

In order to update Form attributes, you must have the role of “Form Developer” on your user record.

Steps

  1. Go to the Admin Console for your kinops Space.
    MainMenuAdminConsole
  2. Select “Management” from the Admin Console.
    AdminConsoleManagement
  3. Select the kapp you wish to update a form for by clicking on the kapp name.
    Kapps
  4. Select the form you wish to modify. Click the cog icon for that form.
    FormsConfigSelect
  5. Click Workflow Options.
    FormOptionsWorkflow
  6. Click on the desired team from the Task Assignee Team menu and, if desired, an individual from that team from the Task Assignee menu. Note: Services generally only define a Team for assignment.
    FormAssignee
  7. Scroll down to the bottom. Click “Update Workflow Options”.
    UpdateWorkflow