How to Update or Remove the Approval Settings for a Service

Prerequisites

In order to update Form attributes, you must have the role of “Form Developer” on your user record.

Steps

  1. Go to the Admin Console for your kinops Space.
    MainMenuAdminConsole
  2. Select “Management” from the Admin Console.
    AdminConsoleManagement
  3. Select the kapp you wish to update a form for by clicking on the kapp name.
    Kapps
  4. Select the form you wish to modify. Click the cog icon for that form.
    FormsConfigSelect
  5. Select Workflow Options.
    FormOptionsWorkflow
  6. There are four options presented for Approval. To remove an approval from the workflow, select “None”. You can select to route approval to the requester’s manager, to a specific team, or to an individual.
    ApprovalOptionsArrowIf you select team or individual, you will be presented with a drop down from which you will need to select the desired team/individual.
    SelectTeam
  7. Scroll down to the bottom. Click “Update Workflow Options”.
    UpdateWorkflow